Privacy Policy

Privacy Policy - Debongo Shoes

Introduction

VKC Plastomers India respects your privacy and is committed to protecting it. This Privacy Policy for Debongo Shoes (VKC Plastomers India) explains how we collect, use, and protect your personal data while you use our online footwear store in India.

By using our services, you agree to the collection and use of your data as described here. This policy does not apply to entities or people not managed, owned, or employed by VKC Plastomers India Private Limited.

Our Goals

  • Feel comfortable and secure while using our website and online shopping portal for Debongo Shoes.
  • Feel confident sharing information with us, knowing that your data protection and online safety are a priority.
  • Know you can contact us with questions or concerns about privacy.
  • Understand that using our website means you consent to data collection and secure transaction processing.

Legal & Electronic Record

This document is an electronic record under the Information Technology Act, 2000 and related rules. No physical or digital signatures are required.

Published in line with Rule 3(1) of the IT (Intermediaries Guidelines) Rules, 2011 for transparency in online shopping policies in India.

Domain & Ownership

Brand: VKC Plastomers India – makers of Debongo Shoes (eco-friendly footwear in India).
Domain: https://www.debongoshoes.com

Operated by:
VKC Plastomers India Private Limited
44/1026, Calicut Ceramic Compound,
Opp. GVHSS, Kolathara, Cheruvannur,
Kozhikode, Kerala – 673655.

Key Definitions

  • Website: VKC Plastomers India homepage, Debongo Shoes website, and all linked pages (excluding third-party sites).
  • We/Us/Our: VKC Plastomers India.
  • You/User: The website visitor or customer shopping for footwear online in India.

Scope of the Policy

This policy protects your privacy while browsing our website. It explains:

  • What customer data we collect.
  • How it is used for better shopping experiences.
  • With whom it is shared.

By using our services, you agree to this collection and usage.

Why We Collect Information

  • Identify you and process your footwear orders.
  • Enhance your online shoe shopping experience.
  • Understand your buying preferences for sustainable footwear in India.
  • Send you business-related communication (optional to unsubscribe).
  • Respond to your queries or claims about our products and services.

Changes to the Policy

By using this site, you agree to this Privacy Policy. We may change this policy at any time without prior notice. It’s your responsibility to review it periodically. Latest updates will always be available on the Debongo Shoes official website.

Information We Collect

Personal Information

  • Data that identifies you (e.g., name, address, phone, DOB, gender, email).
  • Collected when you register, make a purchase, upload content, join surveys or contests, or contact customer service.
  • We only collect information necessary for business purposes.

Log Information

  • Collected automatically during each visit (non-personal): IP address, browser type, operating system, and previous website visited.
  • This helps us improve website performance, SEO analytics, and user experience.

Transactional Information

  • Financial details collected during purchases are sent to a third-party secure payment gateway.
  • Data is encrypted during transmission for safe online transactions.
  • We are not responsible for unauthorized third-party access.

Cookies

  • Cookies are not mandatory for visiting the site.
  • Some features may need cookies enabled for best performance.
  • Cookies help analyze usage and improve operations of the Debongo online shopping platform.
  • You can disable cookies in your browser, but some features may not work properly.

Data Sharing & Disclosure

Delivery Purposes

  • Name and contact details may be shared with courier agencies and dealers/retailers for personalized service.

Legal Requirements

  • We may disclose data if required by law, to respond to legal processes or court orders, or to enforce our Terms & Conditions.

Business Restructuring

  • Data may be shared during mergers, acquisitions, or asset sales.

Retention of Information

Your information is stored only as long as needed for its intended purpose.

Account Security

  • Keep your username and password confidential.
  • We will not share your account details.
  • We are not liable for misuse due to your disclosure.

Voluntary Disclosure

You are not required to provide personal information unless you choose to. Some services are available only to registered users. You can opt in/out of marketing emails, WhatsApp updates, and SMS notifications anytime.

To unsubscribe:

Correction of Information

You can update or delete your personal information by logging into your account or emailing ccare@vkcgroup.com.

Contact Us

For questions or concerns about this policy:
Email: ccare@vkcgroup.com
Phone: +91 8606022000