Most online orders reach you pretty quickly:

• 2–4 business days in Tier 1 and Tier 2 cities
  
  
• 4–7 business days in other locations
  
  

Since everything ships from our Coimbatore warehouse, delivery usually takes a minimum of 4 days and a maximum of 10 days.

Don’t worry—you’ll get email updates, plus a tracking ID to follow your package on the Delhivery site.

Not yet! Right now, we only ship within India. But don’t worry—we’re working on it and will let you know once we launch international delivery.

Yes, you can—but only within 24 hours of purchase and before the courier picks it up.

To cancel, just email us at ccare@vkcgroup.com with your order details, or cancel directly on our website. If the shoes are already shipped, you’ll need to use our return policy instead.

No, it’s not! You can always check out in guest mode. But logging in makes it easier to track orders and shop faster next time.

You can add items to your order until you click on "Proceed to Checkout" on the ‘Cart’ page, which will take you to the payments page. Once the order is confirmed, you can't add items to the same order. If you'd like to order additional items, please place a new order.

 If you’ve paid online, your refund will go back to your original payment method (Credit Card, Debit Card, Wallet, etc.) within 2 working days after approval.

In case you face any issues, don’t worry—just email us at ccare@vkcgroup.com.

Note: Refunds are not available for Clearance Sale products, Gift Cards, or Freebies.

 Yes, we offer a hassle-free return and exchange policy. Just contact us within 5 days of delivery.

• Shoes must be unused, in original packaging, and in good condition.
  
  
• A small handling charge applies for returns (except in case of defects).
  
  
• Shipping charges will be deducted in case of a return.
  
  

If it’s a size issue or a product defect, you can request an exchange within 5 days of delivery. Just use the “Send Message” option on our website or email us at ccare@vkcgroup.com.

 Don’t worry—it happens sometimes. Just email us at ccare@vkcgroup.com with photos and an unboxing video. Once checked at our warehouse, we’ll process your exchange or refund. For genuine defects, there’s no handling fee.

 Don’t worry—it happens sometimes. Just email us at ccare@vkcgroup.com with photos and an unboxing video. Once checked at our warehouse, we’ll process your exchange or refund. For genuine defects, there’s no handling fee.

 Sometimes banks take a little extra time. If it’s been more than a few days, just contact us at ccare@vkcgroup.com or call +91 8606022000 and we’ll help you sort it out.